Contact us: +33 (0) 3 20 85 30 30
Hermitage Gantois: 224 rue de Paris, 59000 Lille – France

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I really appreciate Adrien (Bartender) who was very nice and helped me with great advice on Armagnac.  He was helpful, friendly but yet polite and professional at the same time.  He made my day!. Ekasem.Y. 2013.

Second time staying with you and will 100% stay again, love the hotel and people.  Excellent all around. Bobby. J. September 2013.

Definitely my favourite hotel. I appreciate the friendliness and efficiency of the staff. Makes a  big difference to my travel routine and I regard it as a special treat staying there! It is  sophisticated without appearing stuffy or snobby. Christofer. H. September 2013.

The staff did a fine job.  Willy at the front desk is an exceptional individual and without a  doubt, one of the BEST hotel employees I have encountered in 20 years on the road.   Quite a BIG statement. Very professional, yet warm and friendly.  He was very helpful,   thorough and incredibly adept at anticipating customer needs.  Clone him. Page.B. September 2013.

Impressing modern hotel within the walls of an old hospital. I liked the calm areas of the inner courtyards and the former church of the hospital. Ingo. H. September 2013.

I am totally in love with every aspect of this hotel and appreciate how  hard everyone works to maintain such an amazingly superb level of  service.  Long may it continue. Tim. F. September 2013

I found the staff very helpful, friendly and efficient. This is a really beautiful, unique hotel, but would be wasted without such excellent staff. Janet. P. August 2013.

The help staff, especially Melody went out of their way to help us!. Casey. T. August 2013.

Myself and my family had a brilliant experience. No additional  suggestions. A.O. August 2013.

The Complete understanding of a premier elite member status.  Jeff. H. July 2013.

Willy on reception is an outstanding employee who goes the extra mile to provide  excellent customer service.

Malcom W. May 2013.